Is Resource Hero really 100% native to Salesforce? +
Yes. Resource Hero is built entirely on the Salesforce platform, listed on the AppExchange since 2014. There's no external system to sync, no separate login, and your customers' data never leaves Salesforce.
What do I get in the Partner Kit? +
A co-brandable partner deck, as editable slides you can put your own logo on and as a PDF you can send straight to a client. It covers Salesforce-first positioning, the pain points your clients raise and what solves them, discovery questions for your first call, customer proof, and who Resource Hero is and isn't a fit for.
Can we tailor it to a client's process, or connect it to their other systems? +
Yes, and this is where most of the consulting work lives. Because Resource Hero is native, everything is a standard Salesforce object: add your own fields, formulas, validation rules, and flows, and report on it with the tools your client already uses. It sits alongside whatever else is in their org rather than beside it.
Is there implementation work in it for us? +
Usually. The core app is ready to use as soon as it's installed, but the teams who get the most out of it are the ones whose process is actually modelled: resource and skills data set up properly, rates and utilization targets that match how they bill, custom reporting for their leadership, and integration with the rest of their org. That's your work, not ours.
How long does it take a customer to get up and running? +
Most core functionality is ready to use right out of the box, as soon as it's installed from the AppExchange, and there's no infrastructure to stand up because it installs as a managed package directly into their org. Teams with more complex processes get onboarding help from our team.
Do you support a referral or partner program? +
We do. Request the kit and we'll include the current partner and referral details so you can fold Resource Hero into your practice.